Privacy Policy

1. Introduction

Kuzabi Luwugu ("we," "us," "our") operates the website located at kuzabi-luwugu.info (the "Site"). This Privacy Policy explains what information is collected when you visit or interact with the Site, how it is used, and the choices available to you. This policy is intended to comply with applicable United States privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and applies to visitors from Charlotte, North Carolina and elsewhere.

2. Information We Collect

We collect information you voluntarily provide through the contact form, including your name, email address, phone number and any project details you choose to share. We also collect limited technical information automatically, such as browser type, device type, approximate location derived from IP address, and pages visited, through the use of cookies and similar technologies described in Section 4.

3. How We Use Information

Information submitted through the contact form is used to respond to inquiries about garden design and installation services, schedule site visits, and maintain records of communications. Technical information collected automatically is used to understand how the Site is used, to keep the Site functioning correctly, and to improve page performance over time.

4. Cookies & Tracking

The Site uses cookies to remember your cookie preference and, where consented to, to support analytics and functional features. A cookie consent banner allows you to accept, reject, or customize cookie categories before non-essential cookies are set. See our Cookie Policy for a full description of cookie categories used on this Site.

5. Third-Party Services

The Site may load resources from third-party providers, including font libraries, icon libraries, mapping services, and analytics tools, each of which may process technical data according to their own privacy practices. We do not sell personal information to third parties.

6. Data Retention

Contact form submissions and related correspondence are retained for as long as reasonably necessary to respond to your inquiry and to maintain business records, after which they are deleted or anonymized unless a longer retention period is required by law.

7. Your Rights (CCPA/CPRA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information collected about you, to request deletion of personal information, to correct inaccurate information, and to opt out of the sale or sharing of personal information (we do not sell personal information). You may exercise these rights by contacting us using the information in Section 11. We will not discriminate against you for exercising these rights.

8. Data Security

We use reasonable administrative and technical safeguards designed to protect information submitted through the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of any information transmitted to us.

9. Children's Privacy

This Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided personal information through the Site, please contact us so it can be removed.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page indicates when the policy was last revised.

11. Contact Us

Questions about this Privacy Policy can be directed to Kuzabi Luwugu, 521 E Morehead St #400, Charlotte, NC, by phone at +1 704-344-8086, or by email at [email protected].